1. Data protection at a glance

General information

The following information is intended to provide a simplified overview of what happens with your personal data when you visit our website. Personal data means all data that can be used to identify who you are. For more detailed information on the subject of data protection, visit our Privacy Policy below this text.

Data collection on this website

Who is responsible for data collection on this website?

The website operator processes data on this website. You will find their contact details in the section ‘Controller’ in this Privacy Policy.

How do we collect your data?

Your data is collected firstly when you provide it to us. This may include data that you enter in a contact form.

Other data is collected by our IT systems when you visit our website, either automatically or based on your consent. This is mainly technical data (e.g. internet browser, operating system or time of the page view). This data is collected automatically as soon as you access our website.

For which purposes do we use your data?

Some of the data is collected to ensure smooth operation of the website. Other data may be used to analyse your use behaviour.

Which rights do you have in regard to this data?

You have the right at any time and without charge to receive information about the origin, recipient and purpose of the personal data stored about you. You also have the right to obtain the rectification or erasure of this data. Where you have given consent to the processing of your data, you have the right to withdraw this consent with effect for the future. You have the right furthermore, where certain conditions are met, to obtain the restriction of processing of your personal data. You also have the right to lodge a complaint with the competent supervisory authority.

Feel free to reach out to us at any time in this regard or with other questions concerning data protection.

Analysis tools and third-party tools

You usage behaviour may be evaluated when you visit this website. This primarily tales place using analytics programs.

You will find detailed information about these analytics programs in the following Privacy Policy.

2. Hosting

The content of our website is hosted by us with the following provider:

Mittwald

The provider is Mittwald CM Service GmbH & Co. KG, Königsberger Straße 4-6, 32339 Espelkamp (referred to in the following as Mittwald).

For more information, please refer to the Mittwald privacy policy at https://www.mittwald.de/datenschutz.

The use of Mittwald is based on Art. 6 para.1 point f) GDPR. We have a legitimate interest in ensuring that our website is displayed as reliably as possible. Where your consent has been requested in this regard, processing is carried out exclusively on the basis of Art. 6 para. 1 point a) GDPR and, insofar as consent extends to the storage of cookies or access to information on the user's device (e.g. device fingerprinting) within the meaning of the Telecommunications and Telemedia Data Protection Act (TTDSG), Sec. 25 para. 1 TTDSG. Consent may be withdrawn at any time.

Contract data processing

We have entered into a data processing agreement (DPA) with the above provider. This is a mandatory agreement under data protection law, which ensures that this party processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General and mandatory information

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this Privacy Policy.

A variety of personal data is collected when you visit this website. Personal data means all data that can be used to identify who you are. This Privacy Policy explains which data we collect and what it is used for. It also explains how and for which purposes this takes place.

Please take note that vulnerabilities may affect the transmission of data via the internet (e.g. when communicating by email). It is not possible to offer your data complete protection against unauthorised access by third parties.

Information concerning the controller

The controller for data processing on this website is:

Toptranslation GmbH
Ferdinandstraße 29-33
20095 Hamburg
Germany

Phone: +49 800 7239 798
Email: info@lexeri.com

The controller is the natural or legal person who, either alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).

Duration of storage

We will store your data for as long as is necessary until the purpose of its processing no longer applies, unless this Privacy Policy determines a more specific storage period. Where you exercise a justified request for erasure or withdraw your consent to data processing, your data will be erased unless we have other lawful reasons for storing your personal data (e.g. retention periods under tax or commercial law); where the latter applies, your data will be erased when these reasons no longer apply.

General information concerning the legal bases for data processing on this website

Where you have consented to data processing, we will process your personal data on the basis of Art. 6 para. 1 point a) GDPR or Art. 9 para. 2 point a) GDPR, and in accordance with Art. 9 para. 1 GDPR insofar as special categories of data are processed. If explicit consent to the transfer of personal data to third countries is provided, data processing is also carried out on the basis of Art. 49 para. 1 point a) GDPR. Insofar as you have consented to the storage of cookies or access to information in your device (e.g. via device fingerprinting), your data will also be processed on the basis of Section 25 para. 1 TTDSG. Consent may be withdrawn at any time. If your data is required for the performance of a contract or to take steps prior to entering into a contract, we will process your data on the basis of Art. 6 para. 1 point b) GDPR. We process your data furthermore on the basis of Art. 6 para. 1 point c) GDPR if this is necessary for compliance with a legal obligation. Data processing may also be carried out on the basis of our legitimate interest in accordance with Art. 6 para. 1 point f) GDPR. You will be notified of the applicable legal bases in each individual case in the following paragraphs of this Privacy Policy.

Data protection officer

We have appointed a data protection officer.

Viola Flatau 
Rosenhagenstraße 40 
22607 Hamburg 

Email: privacy@toptranslation.com 

Information regarding the transfer of data to the United States and other third countries

Some of the tools we use are obtained from companies that are domiciled in the United States or other third countries that are not deemed secure under data protection laws. If these tools are enabled, your personal data may be transferred to these third countries and processed there. Please take note that data protection standards equivalent to the EU cannot be guaranteed in these countries. For example, US companies are obliged to surrender personal data to security authorities without you, as the data subject, having any right to legal recourse. It is therefore not possible to ruled out that US authorities (e.g. the intelligence community) may process, analyse and permanently store your data on US servers for surveillance purposes. We are unable to influence these processing activities.

Withdrawal of consent to data processing

Many data processing operations are only permitted with your explicit consent. You may withdraw at any time consent that you have granted in the past. This does not affect the lawfulness of processing carried out prior to the withdrawal of your consent.

Right to object to the collection of data in special circumstances and to direct marketing (Art. 21 GDPR)

WHERE THE PROCESSING OF DATA IS BASED ON ART. 6 PARA. 1 POINT E) OR F) GDPR, YOU HAVE THE RIGHT TO OBJECT, ON GROUNDS RELATING TO YOUR PARTICULAR CIRCUMSTANCES, AT ANY TIME TO PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE LEGAL BASIS ON WHICH PROCESSING IS BASED IN EACH CASE IS AS STATED IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS OR FOR THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 PARA. 1 GDPR).

WHERE YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING, WHICH INCLUDES PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21 PARA. 2 GDPR).

Right to lodge a complaint with the competent supervisory authority

Where the GDPR is infringed, data subjects shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or for the performance of a contract surrendered to you or to a third party in a commonly used, machine-readable format. Where you request the direct transfer of the data to another controller, we shall only be obliged to comply inasmuch as it is technically feasible.

Access, erasure and rectification

You have the right at any time and without charge, within the framework of applicable legal provisions, to obtain information about the personal data stored concerning you, its origin and recipients and the purpose of the data processing and, if necessary, a right to rectification or erasure of this data. Feel free to reach out to us at any time in this regard or with other questions concerning personal data.

Right to restriction of processing

You have the right to obtain the restriction of processing of your personal data. Feel free to reach out to us at any time in this regard. You have the right to restriction of processing in the following cases:

  • We usually require time to review if you contest the accuracy of your personal data stored by us. You have the right to obtain the restriction of processing of your personal data for the period it takes to conduct this review.
  • Where the processing of your personal data was/is unlawful, you may obtain restriction of data processing instead of erasure.
  • If we no longer need your personal data, but you need it for the establishment, exercise or defence of legal claims, you have the right to obtain the restriction of processing of your personal data instead of its erasure.
  • Where you have lodged an objection pursuant to Art. 21 para. 1 GDPR, it shall be necessary to balance your interests against ours. You have the right to obtain the restriction of processing of your personal data for as long as it takes to ascertain whether your interests outweigh our interests.

If you have restricted the processing of your personal data, this data – apart from its storage – may only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator. You can recognise an encrypted connection by the change in the address bar in the browser from "http://" to "https://" and by the padlock symbol, also in the address bar.

The data you transmit to us cannot be read by third parties if SSL or TLS encryption is activated.

4. Data collection on this website

Consent with Cookiebot

Our website uses Cookiebot’s consent technology to obtain your consent to the storage of certain cookies on your device or to the use of certain technologies and to document the process in compliance with data protection regulations. The provider of this technology is Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark (referred to in the following as ‘Cookiebot’).

When you enter our website, a connection is established to the Cookiebot servers in order to obtain your consent and other declarations regarding the use of cookies. Cookiebot then stores a cookie in your browser in order to be able to assign or withdraw the consents you have given. The data collected in this way is stored until you request that we erase it, delete the Cookiebot cookie yourself or the purpose for storing the data no longer applies. Mandatory statutory retention obligations remain unaffected.

Cookiebot is used to obtain consent to the use of cookies as required by law. The legal basis for this is Art. 6 para. 1 point c) GDPR.

Contract data processing

We have entered into a data processing agreement (DPA) with the above provider. This is a mandatory agreement under data protection law, which ensures that this party processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

Server log files

The website provider automatically collects and stores information in server log files, which your browser automatically transmits to us. The information is:

  • browser system and version
  • operating system used
  • referrer URL
  • host name of the accessing computer
  • time of the server request
  • IP address

This data is not merged with other data sources.

This data is collected on the basis of Art. 6 para. 1 point f) GDPR. The website operator has a legitimate interest in the smooth technical presentation and optimisation of its website – the server log files must be collected for this purpose.

Contact form

When you send us inquiries via the contact form, your details from the inquiry form – including contact details provided – will be stored by us for the purpose of processing the inquiry and to respond to any follow-up questions. We do not transfer this data without your consent.

This data is processed on the basis of Art. 6 para. 1 point b) GDPR if your enquiry concerns the performance of a contract or is necessary to take steps prior to entering into a contract. Processing is based in all other cases on our legitimate interest in the efficient processing of enquiries addressed to us (Art. 6 para. 1 point f) GDPR) or, where it has been requested, on your consent (Art. 6 para. 1 point a) GDPR); consent may be withdrawn at any time.

The data you enter in the contact form will remain with us until you ask us to erase it, withdraw your consent to storage or the purpose for data storage no longer applies (e.g.  after your request has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected.

Enquiries by email, telephone or fax

When you contact us by email, telephone or fax, your enquiry – including all personal data (name, enquiry) – will be stored and processed by us for the purpose of responding to your request. We do not transfer this data without your consent.

This data is processed on the basis of Art. 6 para. 1 point b) GDPR if your enquiry concerns the performance of a contract or is necessary to take steps prior to entering into a contract. Processing is based in all other cases on our legitimate interest in the efficient processing of enquiries addressed to us (Art. 6 para. 1 point f) GDPR) or, where it has been requested, on your consent (Art. 6 para. 1 point a) GDPR); consent may be withdrawn at any time.

The data you send to us with contact requests will remain with us until you ask us to erase it, withdraw your consent to storage or the purpose for data storage no longer applies (e.g.  after your request has been processed). Mandatory legal provisions – in particular statutory retention periods – remain unaffected.

5. Analysis tools and advertising

Matomo

This website uses Matomo, an open source web analytics service.

Matomo enables us to collect and analyse data about the use of our website by visitors. We are then able to determine, among other things,  the times of specific page views and in which regions they originated. We also collect various information in log files (e.g.  IP address, referrer, browser and operating system used) and can measure whether our website visitors perform certain actions (e.g.  clicks, purchases, etc.).

Use of this analytics tool is based on Art. 6 para. 1 point f) GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising. Where your consent has been requested in this regard, processing is carried out exclusively on the basis of Art. 6 para. 1 point a) GDPR and, insofar as consent extends to the storage of cookies or access to information on the user's device (e.g.  device fingerprinting) within the meaning of the Telecommunications and Telemedia Data Protection Act (TTDSG), Sec. 25 para. 1 TTDSG. Consent may be withdrawn at any time.

IP anonymization

We use IP anonymization for the analyses with Matomo. This process involves truncating your IP address prior to analysis to ensure it can no longer be assigned unequivocally to you.

Cookieless analysis

We have configured Matomo so that it does not place any cookies in your browser.

Hosting

We host Matomo with the following third-party provider:

Mittwald CM Service GmbH & Co. KG
Königsberger Straße 4-6
32339 Espelkamp

Contract data processing

We have entered into a data processing agreement (DPA) with the above provider. This is a mandatory agreement under data protection law, which ensures that this party processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

You have the option of preventing analysis and merging of the actions you initiate here. This will protect your privacy, but also prevent the owner from learning from your actions and improving usability for you and other users.

6. Plugins und Tools

YouTube mit erweitertem Datenschutz

Diese Website bindet Videos der YouTube ein. Betreiber der Seiten ist die Google Ireland Limited („Google“), Gordon House, Barrow Street, Dublin 4, Irland.

Wir nutzen YouTube im erweiterten Datenschutzmodus. Dieser Modus bewirkt laut YouTube, dass YouTube keine Informationen über die Besucher auf dieser Website speichert, bevor diese sich das Video ansehen. Die Weitergabe von Daten an YouTube-Partner wird durch den erweiterten Datenschutzmodus hingegen nicht zwingend ausgeschlossen. So stellt YouTube – unabhängig davon, ob Sie sich ein Video ansehen – eine Verbindung zum Google DoubleClick-Netzwerk her.

Sobald Sie ein YouTube-Video auf dieser Website starten, wird eine Verbindung zu den Servern von YouTube hergestellt. Dabei wird dem YouTube-Server mitgeteilt, welche unserer Seiten Sie besucht haben. Wenn Sie in Ihrem YouTube-Account eingeloggt sind, ermöglichen Sie YouTube, Ihr Surfverhalten direkt Ihrem persönlichen Profil zuzuordnen. Dies können Sie verhindern, indem Sie sich aus Ihrem YouTube-Account ausloggen.

Des Weiteren kann YouTube nach Starten eines Videos verschiedene Cookies auf Ihrem Endgerät speichern oder vergleichbare Wiedererkennungstechnologien (z. B. Device-Fingerprinting) einsetzen. Auf diese Weise kann YouTube Informationen über Besucher dieser Website erhalten. Diese Informationen werden u. a. verwendet, um Videostatistiken zu erfassen, die Anwenderfreundlichkeit zu verbessern und Betrugsversuchen vorzubeugen.

Gegebenenfalls können nach dem Start eines YouTube-Videos weitere Datenverarbeitungsvorgänge ausgelöst werden, auf die wir keinen Einfluss haben.

Die Nutzung von YouTube erfolgt im Interesse einer ansprechenden Darstellung unserer Online-Angebote. Dies stellt ein berechtigtes Interesse im Sinne von Art. 6 Abs. 1 lit. f DSGVO dar. Sofern eine entsprechende Einwilligung abgefragt wurde, erfolgt die Verarbeitung ausschließlich auf Grundlage von Art. 6 Abs. 1 lit. a DSGVO und § 25 Abs. 1 TTDSG, soweit die Einwilligung die Speicherung von Cookies oder den Zugriff auf Informationen im Endgerät des Nutzers (z. B. Device-Fingerprinting) im Sinne des TTDSG umfasst. Die Einwilligung ist jederzeit widerrufbar.

Weitere Informationen über Datenschutz bei YouTube finden Sie in deren Datenschutzerklärung unter: https://policies.google.com/privacy?hl=de.

Google Fonts (lokales Hosting)

Diese Seite nutzt zur einheitlichen Darstellung von Schriftarten so genannte Google Fonts, die von Google bereitgestellt werden. Die Google Fonts sind lokal installiert. Eine Verbindung zu Servern von Google findet dabei nicht statt.

Weitere Informationen zu Google Fonts finden Sie unter https://developers.google.com/fonts/faq und in der Datenschutzerklärung von Google: https://policies.google.com/privacy?hl=de.